kitab4dPrivacy Policy

This page describes what we collect when you use kitab4d and how we keep that data protected. We operate across supported jurisdictions, including Jakarta, Surabaya, Bandung, and Medan. Our commitment is to handle your personal information transparently and securely, in line with applicable data protection law.

We at kitab4d collect data only to operate our platform, process your deposits and withdrawals, verify your identity, and improve your experience. We do not sell your information to third parties. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What we collect on kitab4d

When you create an account on kitab4d, we collect your name, email address, phone number, and date of birth. During account verification (KYC), we request a copy of your national ID card, passport, or driver's license, and a recent utility bill or bank statement to confirm your address. We store these documents securely and use them only to verify your identity before your first withdrawal.

We collect transaction data when you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet. This includes the payment method, amount, timestamp, and transaction reference. We also log your IP address, device type, and browser information each time you access kitab4d, to detect fraud and enforce our terms.

How we use your data

We use your personal information to process account creation, verify your identity, execute deposits and withdrawals, and comply with anti-money-laundering regulations. We may contact you via email or SMS to confirm transactions, notify you of account activity, or ask for additional verification documents. We do not use your data for marketing unless you explicitly opt in.

Our platform may store your data on servers located outside your jurisdiction. We use encryption and secure access controls to protect your information. We retain your account data for as long as your account is active, and for a period after closure to comply with legal obligations.

Third-party processors

We share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank) only to complete your transactions. We also work with identity verification services to confirm your KYC documents. These processors are bound by confidentiality agreements and may not use your data for their own purposes.

We may disclose your information if required by law, court order, or regulatory authority. We do not sell or rent your personal information to third parties for marketing or any other purpose.

Your rights on kitab4d

You have the right to access, correct, or delete your personal information. You may request a copy of the data we hold about you by contacting our support team. If you believe your data has been misused, you may lodge a complaint with the relevant data protection authority in your jurisdiction.

You can close your kitab4d account at any time. Upon closure, we will delete your personal data within thirty days, except where we are required by law to retain it for compliance purposes.

We update this privacy policy periodically to reflect changes in our practices or applicable law. Continued use of kitab4d after an update means you accept the revised policy. We encourage you to review this page regularly to stay informed about how we protect your information.